Effective date: September 19, 2026

Bazaar Chalo respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, marketplace, and services.

1. Information We Collect

We may collect information that you provide when you create an account, place an order, contact us, or register as a seller. This may include your name, email address, phone number, delivery address, account details, order information, and seller business details.

We may also collect basic technical information such as your browser, device type, IP address, approximate location, and the pages or features you use.

2. How We Use Your Information

We use your information to:

• create and manage your account;
• process orders, payments, deliveries, and returns;
• connect customers with local sellers;
• respond to questions and provide customer support;
• send order updates and important service messages;
• improve our website, products, and services; and
• detect fraud, prevent misuse, and protect our users.

3. Sharing Your Information

We do not sell your personal information. We may share information when it is necessary to provide our services, including with the seller fulfilling your order, delivery partners, payment providers, hosting providers, customer-support providers, or analytics services.

We may also disclose information when required by law, legal process, or when necessary to protect the rights, safety, and security of Bazaar Chalo, our users, or others.

4. Cookies

We may use cookies and similar technologies to keep you signed in, remember your preferences, understand website performance, and improve your experience. You can manage cookies through your browser settings. Disabling essential cookies may affect some account or checkout features.

5. Data Security

We use reasonable technical and organisational safeguards to protect your information from unauthorised access, loss, misuse, or disclosure. However, no online service can guarantee complete security. Please use a strong password and contact us if you believe your account has been compromised.

6. Data Retention

We retain personal information only for as long as needed to provide our services, complete transactions, meet legal and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will delete or anonymise it where practical.

7. Your Choices

You can review or update your account information from your profile. You may unsubscribe from promotional emails by using the unsubscribe link in the message. You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and identity verification.

8. Children's Privacy

Our services are intended for adults and are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make important changes, we will publish the updated policy on this page and revise the effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through our Contact page.